[Bonny]

Originally Posted by JohnFromMaine;32***9

Got a Cody's e-mail about the 1 LB bone-in NY Strip steak special for $13.98 and went to take advantage of it ... what a disappointment.

First off, it looked only remotely like the one in the e-mail ad and in the display card at the table. It was 1 1/4 inch thick at the bone end and 1/4 inch thin on the other end. I'd ordered it medium rare but the thin end was cooked medium and the bone end was nearly raw.


I didn't feel like complaining to the waiter who, otherwise, did a great job. However, when I got home I decided to comment via Cody's website. Two days later I have heard nothing back. Is customer service a thing of the past?

Don't be taken in by their "specials" and head for Outback or Long Horn if you want a good steak.

I'm sorry, but I think it is a shame that some one comes on here to say something bad about a restaurant, but didn't say anything when they are there & have such a bad experience. You say customer service, but you didn't even say anything & give them a chance.