I for one enjoy eating at Cody's. I have always found the service to be above average and the food well-prepared. We go there a lot on Wednesday for 2for1 Fajita Night and all day happy hour.
From my experience at Cody's, I think the manager would have comped the steak or offered another if it had been brought to their attention. If not then contact corporate, but don't expect a reply within two days.
As far as Outback goes their steaks look nothing like the pictures. So like the old sayings, "you can't judge a book by it cover" and "you get what you pay for".
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