I've had my ACER netbook for a couple of years and have had to send it back to the factory for various problems (screen going black and keys not working). In both cases, they fixed it free in a short time, which was great. Fortunately, it was in the warranty when I had these problems. However, I do not think that I will buy another ACER due to my minor ACER problems.
In the future, I plan to buy a HP netbook to replace my ACER netbook.
PS. I have had a HP laptop for at least 5 years and have never had a problem.
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