Talk of The Villages Florida - View Single Post - Cody's was disappointming, but is now REDEEMED -- maybe
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Old 01-27-2011, 03:32 PM
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JohnFromMaine JohnFromMaine is offline
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Thumbs up Finally heard from Cody's

Quote:
Originally Posted by Pturner View Post
Where are Handydad and John from Maine?
Quote:
Originally Posted by Bill-n-Brillo View Post
Probably having dinner at Cody's.........................

Bill
Great comeback Bill!

Isn't it amazing how threads evolve ... and devolve? I love it!

First, thanks everyone for your thoughts. No, I've not been back to Cody's ... yet. And, I have no clue who HandyDad is. However, I promised a post here after hearing from Cody's so here it is:

Yesterday morning, not having heard from anyone at Cody's after my comment to their home office web site of about a week ago, I sent another comment. Within a few hours Sandy, the General Manager of Cody's in The Villages called me at home. She was very apologetic, not only for the bad steak but for the lack of response to my first comment. Apparently, it was never received by the home office.

It is clear to me that she cares, not only for my experience at Cody's but for everyone's. I'm pleased to say that she has invited me back for dinner on her. I will give them another chance, perhaps with the prime rib.

Perhaps if the floor manager had stopped at my table and asked how the steak was I might have voiced my displeasure but, he did not. In any event, I would still send a comment to the home office because, otherwise, they might not know when something is wrong.

Cheers!

P.S. -
Right on batman911!
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Darien, CT 1944 - 2004, Stamford, CT 2004 - 2007, Topsham, ME 2007 to present.
Will be a Mainer (Maine-iac? ) roughly from April to November and a Villager from November to April.