Quote:
Originally Posted by cappyjon431
Thanks for replying and perhaps we were a little overly sensitive to your initial response.
My wife and I are not the type to complain (after living in a third world country, on an island for many years we have been accustomed to "island time") and we are definitely not the type who want to be comped a free meal if things are not perfect. All could have been made better if the waitress OR the manager simply apologized. Neither one did.
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Agree that you were owed an apology at the very least. I wonder if the guy in apron who came out and didn't offer his name really was the manager? If so, he'd be better "suited" for another line of work.