Welcome mermaid! I can understand your frustration.
You're entitled to your opinion. We've only eaten at Glenview once and it was a good experience.
Give it some time and try it again. There's no way the person you dealt with was the manager. It was one employee covering for another. (when I was a youngster, and worked in a restaurant, we did that all the time)
Welcome to TOTV and TV. Even though we're only there 1/2 the year, our hearts are there full-time. Hope to meet you sometime!
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