Talk of The Villages Florida - View Single Post - Comcast's "ConstantGuard" security software
Thread: Comcast's "ConstantGuard" security software
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Old 12-11-2011, 07:19 AM
johnfarr johnfarr is offline
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Default Comcast's "ConstantGuard" security software
It started about a month ago. When I opened PayPal or EBay secure web sites I could not log in. The login keystrokes came out as sequential numbers. For example, "john" became "4567." I called EBay and PayPal and they said (correctly) that they just process whatever characters are sent to them.

The desktop is still on warranty. Hewlett Packard tried and tried, to their credit, even sent a new wireless keyboard and mouse, but that was not the problem. (anyone need a brand new wireless keyboard/mouse?)

Finally, I contacted a Villages Computer Club member, Don Kobe. Don sent me a link with several solutions. The first few did not help, but this one did:

I uninstalled Comcast's Constant Guard security software and the problem finally vanished.

I contacted Comcast, but the responder seemed defensive and unwilling to recognize they had a software "bug."
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