Take the good with the bad
I think it's VERY important for people to give others a heads up with it comes to poor business practice. Especially if it involves animals or children. Would you rather experience this first hand with your pet? I think this poster has done many a big favor. Not only are the animals being mistreated but people are being ripped off. I, for one, want to hear the good with the bad so I can come to my own conclusions. I believe this poster 100% and that she is looking out for the well being of animals. In general, people who post negative reviews about other businesses, are just trying to warn others so they don't make the same mistake.
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