You were much kinder than I would have been. my husband would have voiced his opinion and made them get in gear. They are already getting paid for the job and I'm not sure a tip is an order? How about a swift kick if they don't? Anyhow, there's a company out of Albany called Maybe's and I think that's who we are going with. Thank for telling your experience. Moving companies are a shot in the dark. I just hope my stuff makes it safely, mostly my car!! We aren't shipping hardly any furniture. Will buy new. Glad all worked out for you in the end.
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