Quote:
Originally Posted by ldj1938
Just completed a letter to Bates asking for a refund and filed a complaint with the BBB of Central Florida for charging for prepaid [services that were not provided. I can't believe that leaving an invoice at the door and putting a sign on the lawn covered with chemicals is at their option. "Maybe someone stole the sign?"
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You got blown off in typical Florida worker fashion! We have Bates and are not always home when they perform the monthly service. I asked not to have a lawn sign placed and to have the receipt of service mailed rather than stuck to the front door for all to see or blow away. I was told the signs are mandatory and their system requires a receipt in the door. So sorry no mailing.
basically opposite of your problem. For them it's whatever is convent to them at the moment.