If a user wants to ask a question and get a general response they can do so in forums outside of an 'Expert' forum. The 'Expert' forum responses are only to be from the designated expert for those areas and all others will be deleted. Each 'Expert' section is labeled as such and that only the designated expert should respond and if a response from a non expert has been deleted it is customary that a message is left that it is an expert section and only the designated expert should respond. We can't answer why when a message is there that it is a designated area for the expert only to respond that non experts still respond.
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