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Old 09-17-2012, 07:24 PM
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Happinow Happinow is offline
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Default Be persistent

I expect that most of you have seen my posts regarding a water issue we had since we moved in May 9th. We got 2 larger storms right after we moved in from hurricane Beryl and Debbie. Both dropped somewhere around 8" of water. One storm lasted a day and the other a week. Our lot literally flooded to the tune of about a foot of water outback and down the side of our house. At one point it came over into the lanai. We immediately called home warranty and got the old shuffle....don't worry, if it drains in 48 hours, its ok. Between those two storms we called Home Warranty several times, our Super several times, and the builder a few times and were given the same story.....it's Florida and we get water here. Knowing that WE should not be getting all of this water we went to the District and spoke with people there. They finally got off their duff and called in an army of people who physically came out to look at our lot. All of them admitted that we had a major water problem. As it turns out, a huge amount of water was coming off the golf course and the lot behind us into the back of our house, thus flooding us out every time we had a major rain. Due to the fact that our house goes back so far on our lot, there was no swale between the golf course and the lot behind us, as there is in between and behind houses in The Villages. Sometimes we would get 2" an hour and it would flood our lot. They had to put a ditch (about 3-4 feet wide by 3-4 feet deep), for the lack of a better term, between our lot and the golf course (it's on the Villages land between our house and the course) to catch the water and direct it down the course into a retention pond. The water problem is now fixed and we love our lot and home. The point I'm making is that if you know that something isn't right, keep pursuing it until someone listens. Most of the people we spoke with said that they did what the plan said when the house was built and showed us the plan on paper. We told them while it may look good on paper, it wasn't working on our lot. It took a long time to fix our problem but we finally got someone to listen. Be persistent and you will get the attention you need.