Quote:
Originally Posted by nemcekm
brighthouse seasonal tv/net
does anyone use this service? pros? cons? how does it work?
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Hi, I am the local rep for Bright House Networks. I can answer any questions you may have. Please feel free to call or email me.
We do offer what we call a seasonal plan. This allows you to put your equipment into a "sleep mode" while you are out of town. This plan works especially well for, excuse the term, snowbirds. This allows you have your services active and working while you are here, but then put them into sleep mode while you are back up north. There are a few stipulations, though. Your services must be in sleep mode for a minimum of 3 months and can only be in sleep mode for a maximum of 9 months. They can be put into seasonal mode once every 11 months. This means that if you are here this year Nov - March you can put your plan into the seasonal mode for April - October. However you wouldn't be able to use seasonal mode again until February of the next year.
Hopefully, that answers most of your questions, but if it is not clear or if you have any questions, please do not hesitate to contact me. I will do my best to help however I can.
Thanks!
Paul
__________________
I have been moved to a different division in Bright House and I will no longer be the rep for The Villages area. Lysander Jimenez, my friend and co-worker, will be the rep for The Villages area now and he will take wonderful care of you. I will put his full contact information below in case you want to contact him directly.
Lysander Jimenez
352-414-6756 cell
Lysander.Jimenez@mybrighthouse.com