I'm always surprised when I read that people have had poor reception or slow Internet speed with Centurylink, because my experience with them has been just the opposite. I wonder if the difference is due to the neighborhood and the mode of service in that area. For instance, in Tamarind Grove, we have "fiber to the premises". Other villages that are a few years older than us have "fiber to the curb". And perhaps some of the older villages don't use fiber at all? I don't know. All I can attest to is that my fiber to the premises service with CL has been great. And as far as their customer service goes, I think they are much better than Comcast. I've been able to get through to them on the phone without waiting on hold, and they send a tech out within 24 hours max, usually quicker. I left Comcast because of their poor customer service and long wait times.
The only down side to CL for me is that right now you can only watch or dvr two high def channels at a time and their On Demand selections aren't as good as Comcast.
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