Talk of The Villages Florida - View Single Post - Key Scales Ford apology
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Old 11-17-2012, 07:43 PM
rp001 rp001 is offline
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Default Key Scales Ford apology

I recently had a part failure and service done at Key Scales Ford..I thought that I had been unfairly charged and bitterly complained about it here and with the Seniors vs Crime..Well as it turns out I was totally wrong and feel obligated to set the record straight..I had a map sensor fail due to contamination (bug) and thought the 400 dollar plus bill to be ridiculous..Well a couple of weeks ago it happened again. The car failed on the Turnpike at Yee Haw Junction and I had to be towed all the way to Vero to have the Map sensor cleaned so the car would run. As it turns out, the installation of the oil impregnated K&N filter did cause the problem as the oil was sucked into the intake and contaminated the sensor..Today I attempted to make it right with them. I brought my GF from Boca here and she purchased a brand new 13 mustang. It's a gorgeous car and hats off to Bruce the sales mgr and Fred Almonte, the salesman for finding the car in another part of the state and bringing it here. No local Boca dealers were trying to help her get the car she wanted..The sale went off without flaw and she is extremely happy. I would recommend them to all my friends and anyone else that asks. Again I'm very sorry for any damage I may have inflicted on their reputation, they are great folks.

Last edited by rp001; 11-18-2012 at 08:54 AM.