We were affected by the problem. Took the cable connection out of the DVR and installed direct to the TV. Changed Input setting to "cable" and was able watch the 99 channels that comes without a DVR. Took about 5 min. When we rented for 4 months waiting for our house to be built, we had Comcast. Lost the TV signal and Internet about 6 times in 4 months. This is the first time in a year we had a small problem. It worked out GREAT for me. The wife could not watch HGTV!