Quote:
Originally Posted by Potsie
Partial groups, golf or no golf, have a negative impact on service; Not necessarily to the incomplete group, but to the other tables that server may have. Who are golfers that they are intitled to monopolize that much of the companies time?
The proprietors of these restaurants, at this point, have no vested interest in the golf course. I assure you when the Glenview Champions Golf course is flooded or closed, it has very little impact on the revenues of the restaurant. I am guessing these policies are intact to protect the best interest of the majority of the companies honored patrons. As humbling as it may be...golfer's coming in, sweaty, off the golf couse are reflective of the minority. I believe when the sense of intitlement subsides from some of these groups, so will the admonishment at the front door.
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First of all, glenview is a Restaurant that serves the Glenview Champions Golf Course. Golfers should be the #1 priority. If Ownership knew anything about golf they should understand that when the first group of a 16 player group requests seating for 16 people that four tables will be filled and ordering drinks and food at about 7 minute intervals to each other. Suggesting that Golfers are not "honored patrons" when the restaurant is located on a golf course is a strange perspective for management to take.
For your information, golfers, by the very nature of thier activity, come into the restaurant, thirsty, hungary and don't mind paying $12-$13 for a $5 lunch special + mandatory drink, tax and usually generous tip.
A restaurants first order of business is customer service. I frankly don't understand posters to this Thread who seem to be oblivious to this concept of running a service business.