Kudos to The Villages Hospital
I was admitted to The Villages Hospital recently to have a pacemaker implanted. I checked in through the Cath Lab where we were warmly greeted by the volunteer at the check-in desk. While we waited we were offered coffee and pastry but I was fasting for my procedure. I was called back to pre-op and was greeted by my nurse, Sharon who began to prep me. Shortly, I was greeted by the anestheiologist who had a great sense of humor. My doctor, Dr Omar Shams then arrived to review the procredure with me and my husband. Then Jon from St Jude's came in since he represented the pacemaker company. He described his role and advised me that he would be in surgery with Dr Shams while the pacemaker was implanted. I was then whisked into surgery with great care. Myia, the surgical assistant warmly greeted me as I entered the operating room.
I just described the first 2 hours of my time at the hospital. I was required to stay overnight and it was much of the same. My nurses, Linda and Peggy checked on me every 1 - 2 hours. My every need was anticipated. My tech, Amanda was a bright spot with her wide smile and caring spirit. If I ever need to be admitted to the hospital, I plan to use The Villages Hospital.
Thank you for putting the patient first.
Carolyn Fornataro
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