Quote:
Originally Posted by Bill32
Jeesus Bogie!!! Any time someone comments on a bad experience with anything its "What did the manager say!" " What did the manager say!! " We all know thats coming as soon as someone posts a bad experience. Really.........no disrespect to you Bogie but some people maybe aren't like you, they may not be comfortable with this. And before you say " how would the manager know if you don't tell him or her" I say they SHOULD!
They read the blogs and if they don't they really don't care. Maybe you can be the go to contact for us all and when we have a problem we contact you and you " talk to the manager" for us. I have to say you sound more than willing...........just a thought  |
Actually, I agree with Bogie's modus operandi. This is standard operating procedure, not something he came up with on his own and keeps pushing.
Before you slam someone's business publicly, I think you have an obligation to try to work things out with that establishment. Especially since you were satisfied with the work done. If they won't work with you or the work was poor, then you've got a public gripe.
It's not a one-way street.
The bottom line is the OP did not get an estimate first, did not get comparison estimates, and will not speak with the manager. She has no idea if adding travel time is standard in the electrical industry because she got no other estimates and asked no questions as to what those estimates entailed. Maybe they all add travel time and Pikes was the only one who broke it down and acknowledged that fact.