Quote:
Originally Posted by DougB
Yes, it was generous and nice of you. However, I am extremely disappointed in the manager who allowed a stranger to be out money instead of handling it him/herself. Steak and Shake should have "eaten" the bill before letting a customer.
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I agree with all the posts re: how generous, etc. , but what you posted was the exact thought I had when I read the OP. I was surprised the manager did not handle, he/she could have handled by taking customer aside and working it out, i.e., get her phone number, name, tags....