Quote:
Originally Posted by villager
You must have posted as I was typing. What did customer service say was your problem? I'm curious for future knowledge. Also, you should be able to download the correct manuals online.
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LG said the exact same thing that you did about the filter which we did not know it was there because the manual we have indicated it was in the back of the unit. We did drain it and cleaned the filter, which really wasn't that bad after 6 years! We thought the problem was resolved but it's still leaking. Just having a difficult time deciding if it is worth repairing or should we replace it. If replaced, I'll probably go back to a top loader as ours has a musty odor and everything we have tried to get rid of it has not worked. It continually has to be rebalanced or it shakes like crazy. Never had problems with a top loader.