If you have no luck with the warranty dept and want to know if you should be covered under the Owens Corning warranty for the batch of defective shingles that were put on many homes in the Villages you should contact Owens Corning. They have a claim you can file over the phone and they will send an inspector out to look at your roof if you are within the correct dates. Many of our neighbors have had their roofs replaced this way.
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