Charlie, I can understand your frustration. I hate it when a restaurant has it freezing where even my toes are cold. Recently, this happened and we mentioned it to the manager, and he did something about it. Now... that's customer service... I don't blame you, yes, there are many more important matters in the world, but when we are totally ignored regarding a request, I think that its appropriate to call them on it. I hate being cold... that's why I have always lived in warm climates.
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Bronx ♫ Los Angeles ♫ Hadley, Sept. 08 and then the beautiful village of Mallory Square 2014 ♫
A true friend is someone who thinks that you are a good egg even though he knows that you are slightly cracked." 
(For those who know me) I consider ON TIME to be when I get there.....
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