Quote:
Originally Posted by CHARLIE6543
Went to Mallory CC for dinner last night we were a table of 12 and we all froze to death. I asked our waitress to have someone adjust the temperture because we were so cold, she said she would do that. Waited quite a while didn't feel any change so I asked the hostess Kathy and she smiled like you have got to be kidding me lady and said "oh yea". After a half hour I went and asked to see the manager was told she would be out to see me in a little while, guess what she never came. They really think we are idiots here in the Villages, well that is why they loose customers. If she had come out and just stood at our table she would have felt the cold air blowing on us. Remember there where 12 of us that were freezing and that s 12 less customer you will not be seeing again.
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I think what might have happened is that the air was on the same setting it has been for awhile and it was chilly outside that night.
I think what might have happened is that there were orders to never touch the settings. Can you imagine the staff switching it about frequently?
I get all defensive because the people who work at restaurants are doing their jobs, generally to the best of their ability. I don't think they think "we are idiots", but then again maybe they don't have a really good opinion of most of us either.
I think there has to be a reason somewhere and probably Bogie or Gomoho or Pooh will get to the bottom of it.
I think that I have heard that the owner of the Mallory restaurant business is the same owner of the Glenview restaurant business and that person may need a little Dale Carnegie help. Perhaps the person that controlled the dial wasn't on site.
I was told by a very dependable server at Glenview after one in our party said they were cold that she nor anyone present had the power to adjust the setting.
Charlie, remember to take a light wrap.
And should you never go back and I never go back there will still be long lines of people waiting to eat there.