Quote:
Originally Posted by memason
Just my thoughts...Maybe your requests for the manager never reach them.
|
If the server never told the manager, it goes back to bad service and poor management -- staff should always tell a manager they are requested to talk to a customer. If a server is afraid to tell the manager, then the manager is not being a good manager and probably blaming staff for any and all complaints. True at restaurants, true at stores. No excuse.