I had Brighthouse installed in November. I was only able to use it for a week before coming back north and will not be back down until Christmas. Here is my very limited opinion thus far.
It took a couple of service calls to get installed because there was something that was not terminated that was needed. After much frustration my wife contacted Lysander. He was great and was able to resolve the issue that day. I ordered the highest level of internet. 90Mbps. My testing yielded about 75Mbps but was completely acceptable if it stay that way. The TV so far has also been good. The only complaint I would have is the on screen guide and choice of channel numbers are ridiculous. Seems like nothing was planned in advance on the numbering system is is just a random mess. If you can get beyond that then no big deal.
Give Lysander a call. He will take care of you if he can.
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