We have Comcast here up north in the frozen tundra and also at our home in TV and you can always, always, make a 'deal' with these people regardless of which company it is. I know it's a pain to pick up the phone, listen to the prompts and have a coffee while your waiting to speak to a human being but I never voice a threat (I'm going to drop you like a bad habit and....) and merely ask for the promotion I am eligible for since I've been a faithful subscriber for a hundred years. I think I was told NO years and years ago, went to DISH and came back a few years later.
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