while comcast customer service is awful, and the complaint resolution process can take forever and make you want to rip out your hair, the product(s) they offer are superior to what others provide, especially the 'on demand' features. almost all TV shows are available for free and it is not necessary to use the DVR and plan what you want to record. but i still would not sign up with them again, and am content with century link; contented, just not wowed! comcast is a very profitable company, now owning universal among other entertainment entities. and comcast will be building another landmark skyscraper in center city philadelphia, which has to greatly impact the commercial viability and success of my favorite city.
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