Happy with one AV vendor and unhappy with one
I needed two new cable tv outlets in my home. Based on recommendations on this forum, I called Tom @ Villages AV. After I told him what I wanted, he said he was with a customer and would call me back shortly. After a two day wait, I called him back. He said that he had given my number to one of his electricians and was surprised that I had not been called back. He promised to have the guy call me. The next communication was a voice mail he left me a week later. He apologized for not contacting me and left me a personal number to contact him on. I called the number twice and got no answer and no voice mail.
Then..........
I called Paul at 352-255-5211. He made an appointment right away, showed up on time, and did a great job, quickly and at a reasonable price.
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