Quote:
Originally Posted by Bonanza
Saying I "challenged" Mike Jarosch's remark is a little over-the-top, don't you think?
I respect his opinion, but what happened???
In all fairness to a company and those who are reading his comment,
it's a cliff hanger and more information would be helpful.
I think if someone has a complaint about a company,
it behooves them to explain what happened
or else there is no benefit to anyone. |
I agree with you, Bonanza. It was a very strongly worded post condemning the store, and I think it needs clarification. We can't be expected to shun the store because a person had a bad experience unless we know how bad the experience was. Was the customer victimized? Was the wrong furniture delivered? Did the store refuse to correct an error?
It's not unreasonable to expect an explanation.