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Originally Posted by YouAndMe
We purchased gift certificates for our neighbors because we love Codys and the $20.00 incentive was a plus.
Unfortuanately the $20.00 certificate given as an incentive had a expiration date. When we called and asked if they would honor the certificate after the expiration date they said NO!!
We will definitely frequent a different restaurant.
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It does sound from what you wrote that you knew the incentive had an expiration date.
I have been known to stick the $10 coupons from Harry's Seafood Grill on my refrigerator and let them go past the expiration dates. I chalk this up to my lack of attention to some detail and just wait for the next coupon to arrive in the mail.
I do not blame Harry's for not accepting an expired coupon nor should you blame Cody's for not accepting an expired incentive.
Smile at your mistake and try not to do it again.