My husband and I love 5 Guys and have been customers at many of them in different places where we have lived -- at least six different ones. We have found them to all be consistent and the beef, toppings and fries are always fresh -- probably because of their tremendous turnover.
Without question, they have the best fries anywhere.
However, the point and my real comment is that if you don't make the manager aware or write a letter to a home office, although YOU may never go back, your comment is meaningles because there is no one to hear it and take action to right a wrong..
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A Promise Made is a Debt Unpaid
~~ Robert W. Service ~~
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