Quote:
Originally Posted by dotti105
You know what? Every restaurant has good days, bad days, good time periods and bad time periods.
5 Guys is well run in my opinion. It is a large chain and they keep the standards up. There is no "back kitchen" you see it all prepared and cooked in front of you. It is a simple establishment. No frills, one stall rest rooms, no place mats, or plates. it is a burger joint!!
When they are busy, they are VERY busy and yes, they will have trouble keeping the tables turned over. Then they have a break, I think they take a deep breath, relax a bit and get ready for the next rush.
I am not burger person, but Hubby is and he always wants to go there. I love the fries, and had a burger recently and LOVED it. They rank in the top year after year for a reason.
If you don't like fast food, simple establishments, then this is not the place for you. But as a Burger Joint, it is great!!!
If you find something unclean or poorly handled, please let the management know so that they can correct it. Much better than just complaining about it to others.
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You are absolutely correct on all points. However....they need to have
one person to maintain the table area and restrooms during busy times. When you arrive at the restaurant and all of the tables are dirty, are we expected to clear the table ourselves before sitting?
Just one person....out of the kitchen and on the floor to keep it ship shape...simple solution.