Quote:
Originally Posted by Mike Jarosch
I hope I am using this site properly. I want to expresss my EXTREME disappointment with City Furniture. Trust me you want to shop OUTSIDE the villages and not deal with City. I have never had such a bad experience in the Villages as I have with City Furniture. I saw some "DISAPPOINTED" posts on City Furniture. I guess I'm not alone!! Maybe they're too big for The Villages?? I would call them a "RIP OFF"
Their sales people give you miss information to get the sale and you pay for it!! Disgusted!
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We found City furniture to be very nice with helpful sales people while ordering in the store; however, a bedroom set and mattress arrived with obvious "in transit" damage which was instantly acknowledged by the delivery people. We've been through a nightmare trying to get replacements. We get stonewalled, given the "company policy" routine day-after day and the rigid "everything comes out of Ft Lauderdale so if it comes in maybe this week we only deliver between 8am and 7pm and we can not give a shorter window than that. So either stay home or it will not be delivered iT IS COMPANY POLICY. Perhaps their customer policies should be reviewed or perhaps the contract to operate in THe Villages should also be reviewed by Village administration. We may have to resort to small claims court if the conflict continues to remain unresolved. We will not be going back as a customer. We are now adversarial with them.