Quote:
Originally Posted by Tracey Nguyen
Family furniture in leesburg is the best place to shop for furniture stuffs around here. Please don't try to go in city furniture and you will be sorry...
|
Totally disagree!!! a year and a half ago we purchased a leather sectional, with a console, and 3 motorized recliners. within months the cushions wee sagging and losing shape. it took them weeks to get thee deice guy out to take "pictures of the pieces with issues and then they emailed them to the manufactured in Indiana, so another wait for the manufacturer to get back we kept getting the run around from Family Furniture. first a repairman came out to try and "fix things' Then we had to wait for new parts seats and arms to one in, so those got replaced this all took months! So things wee fine for awhile and no the warranty is up and seats looks horrible sagging my arm rest the leather or whatever is is in th inside part is hard a a rock and split in 2 places! So hereI am a year and a half later with a piece of junk we spent thousands o dollars on. I am writing to the manufacturer this coming week but I don't expect them to do anything, we'll see. Through the whole thing Family Furniture did little to help and never got back to me unless I initiated the calls.