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Old 05-23-2014, 08:48 AM
Sherrie Sherrie is offline
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Unhappy my City Furniture problem

FYI City Furniture problem. 12/21 we purchased some furniture. One of the items was a wooden 60" TV stand SKU # 380-000-0. $849.90! This was delivered and has not moved until we had some painting done. When it was picked up the foot. (round wooden ball with 4 screws) fell off. After we turned it on the side - noticed that it was missing the support in the middle of the piece. I went to City Furniture and noticed it was supposed to have on from the floor model. I also seen the whole where it wasn't screwed in. Looked like it fell off someplace too. I went to the store they gave me a pamphlet to call the home office- I sent them an e-mail and 3 pics as requested. Now they are going to charge me $50.00 for not having warrantee insurance to come fix this. After looking this over I wouldn't have purchased it. The bottom looks like partial board.
Quote:
Originally Posted by Mike Jarosch View Post
I hope I am using this site properly. I want to expresss my EXTREME disappointment with City Furniture. Trust me you want to shop OUTSIDE the villages and not deal with City. I have never had such a bad experience in the Villages as I have with City Furniture. I saw some "DISAPPOINTED" posts on City Furniture. I guess I'm not alone!! Maybe they're too big for The Villages?? I would call them a "RIP OFF"
Their sales people give you miss information to get the sale and you pay for it!! Disgusted!