Minimum Service Fees Are Not Bad Business
Lots of service companies charge a minimum for a house call. Most of those then apply that to their total bill for the services that were rendered. Those companies are paying their rep to drive to your home along with about $.50 per mile in transportation expenses.
It is not fair to expect a business to incur unreimbursed expenses to come out and diagnose your problem only to have you fix it yourself or go doctor-shopping with your "free" diagnosis. On the flipside, it is incumbent on these companies to inform their customer in advance of their service call policies.
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Real Name: Steven Massy Arrived at TV through Greenwood, IN; Moss Beach, CA; La Grange, KY; Crystal River, FL; The Villages, FL
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