Thread: City Furniture
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Old 05-23-2014, 08:11 PM
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Indydealmaker Indydealmaker is offline
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Default Furniture Buying Rules

1. Get ALL promises in writing.

2. Verify whether or not the item is in stock.

3. Find out where the item will be shipping from.

4. Find out if the item will be shipped LTL or whether they wait to have a full truckload. Verify that the furniture will be delivered "into" your home. Some contract carriers only deliver to the curb.

5. Make the retailer the "go to" entity for all problems with shipping and/or the actual product. If they insist all quality problems must go to the manufacturer, then go elsewhere.

6. Confirm ALL phone conversations in an email copied to the store manager. If they cannot or will not agree to do this, then go elsewhere.

7. NEVER pay cash. Always use a credit card. Your ability to contest the transaction is leverage.

Stick to your guns PRIOR to the finalization of the sale. You have ALL the cards at that time.
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