I agree, use a credit card to pay. You have protection if a merchant does not deliver. Just call your credit card company and speak with a representative who will explain step by step how to do this. When we lived on LI, NY we bought a top of the line pool for our yard, we used our credit card. The liner on the pool was damaged. I went to store to complain and ask for a new one. They gave me a run around. I called my credit card company and explained the situation. Credit card company filed my dispute. Basically, I was told that because I did not receive the product I was promised at the time of sale, they were going to go after the pool store and get my money back. In addition, they were going to pull their credit card and not allow the merchant to participate or accept their card. I know this is "wordy" and I apologize. The last thing a merchant wants is to have to return money to the bank for this reason and even worse to have credit card privileges revoked. Needless to say, my liner was fixed to my satisfaction, thanks to my credit card agent's advice. Good luck, I hope everything is resolved.
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