I do not remember how, but I believe there is a way to force a startup in SAFE mode. Try that, it will reload drivers that may be damaged. If your shutdown works OK, then go to the normal boot process. If the shutdown works, great you fixed the problem. If it does not, as mentioned before, do a virus scan. If you know how to use Task Manager, you can take a look and see what is running just before you get ready to shut down, and see if there is anything suspicious.
If any or all of this is confusing, there is a computer club in the villages, and I believe that they help fellow villagers with PC problems.
Hope this helps.
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Pennsylvania, for 60+ years, most recently, Allentown, now TV. 
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