I had a lightning strike in my home area which knocked at my Comcast service which includes cable, internet and phone. I called on Sat. AM for a repair appointment ASAP and they told me it would be 7 days until they could offer me repair service. On Monday I was back on the phone requesting a better date as having to wait 7 days was ridiculous. I had numerous promixes of better dates but they kept forgetting to call and confirm. I ended up calling everyday and finally they moved my repair appointment up by 1 day but I was then obligated to wait for them from 8 AM until 7 PM. I didn't care what I had to do as long as I could get service restored. They did show up @ 2 PM on Wednesday and got cable back up but I needed computer work done and my portable phone system was shot. None of these problems were apparent until after they made their repairs. Called computer guy and he was there on Thursday to get me back on line and I went to Walmart and bought a new pone system. VERY disappointing to be paying top dollar for their service and not be able to get a repair service call to fix their equipment.
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