Quote:
Originally Posted by l2ridehd
Comcast is the worst customer service in the world. I have never dealt with a worse service provider. A recent lighting storm took out cable modems at three homes, also the OOMA boxes, and a wireless modem. All of which were plugged into surge protectors. I had the new OOMA boxes shipped from California faster than I was even able to get an appointment with Comcast. Two of the modems I just took to their office in Summerfield and got replaced, but had a very long wait in line.
I am in the process of changing internet to an AT&T hotspot and TV to Direct TV. Has to be an improvement over Comcast. I get so frustrated every time I have to deal with them. And the cost just keeps going up and up. I hope they somehow fail as a business.
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After 6 years of COMCAST FRUSTRATION, we switched to DTV who have great customer service and truthfully we have made very few calls to them. No real problems with the service. Please let me know about ATT hotspot so we can ditch Comcast WIFI.