We have been to GV twice since the take over, and both were less than good experiences. Last week, I ordered a med rare ribeye that came out more than well done. My wife had the fish on the daily specials menu and complained that it was chewy. We asked for a manager and when he arrived, I swear he was barely out of high school. He came back and instead of fixing the situation, he proceeded to inform us that the chef said it was just fine. REALLY! We did not pay for the dish and will not be back for a while until they come to understand the term....Customer Service.
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Mark & Linnae
Birmingham, The U.P., Saginaw, Bay City, Toledo, Columbus, Dayton
& The Village of Chatham
"I wish I didn't know now, what I didn't know then"
-Bob Seger-
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