I have had CenturyLink for phone & internet since 8/2007. Had Comcast for a couple of years and then Directv. Got tired of losing my signal every time it rained & finally quit in August. Decided no tv at all since I'm on my computer most of the time. Signed up for Amazon--not the best selection, but ok. Also have a VHS/DVD player. Bought my Mom some Perry Mason & Diagnosis Murder DVDs. Mom missed Hallmark Movie Channel so signed up for Prism & it was installed 9/9. We have had nothing but technical issues and it has even messed up my phone line. Numerous calls to tech support and the original installer(who gave me his ph#) came & gave me a better modem. Still having problems. Also found out the salesman lied to me about the cost. Talked to the retention dept & finally cancelled, will be disconnected 10/8. Just got my Oct bill online: what was supposed to be $144 for phone, internet speed increase from 3-10mbps, & the Preferred plan with 2 DVRs turned out to be $275!! Will be turning in the equipment on Tuesday and will fight for the bill to be reduced as I have traded emails with the salesman & have proof of what he told me. I found out there is a "verbal" contract; you don't get anything in the email they send except that a change will occur on such a date. My friend has Prism and has had no problems. Just BEWARE! Look at the bad reviews on their website. Good luck. Sorry for straying from topic.