Talk of The Villages Florida - View Single Post - Comcast/Infinity On Demand
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Old 10-06-2014, 12:03 PM
jeff & cheryl jeff & cheryl is offline
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Default No updated Content on 'TV ON-Demand'

We generally watch approximately 10 weekly TV shows via On-Demand. For about three weeks we note there has been NO updated content for specific shows. Some shows do not have even the first episode available (Bones). Some shows have only the first episode and the second through forth do not appear. I have logged four calls to Comcast/Xfinity. I have been simply misled each time. My system was reset several times. I was told that a problem exists and would be fixed in a day. That was a week ago. I was promised a refund then later told 'no way'. Now a tech must come to the house. As for customer service - forget it! I participate in the call back C/S survey but still get no response. But, WOW, do we get the mailings to add or upgrade service! Comcast/XFinity is really helping the Postal Service. Oh well, I think another Cable / Internet service is in my near future.