We have Comcast/Xfinity and there has been no On Demand at least for 2 weeks. Missing all the premieres/2nd episodes of Grey's Anatomy, The Good Wife and Scandal.
Called them last week, "We're working on it." Called Saturday and was told it was a nationwide problem and they are working on it. I said I wanted a refund for my On Demand coverage, told no $ amount assigned to On Demand because it's free. I told them it's part of my package and the package is not free and that maybe I should look into Prism. Asked to speak to someone who had the authority to refund and was transferred to billing. I got $15 a month back for 6 months. Hope it doesn't mean it will take 6 months to fix. Demand a reduction in your bill. Only thing they understand is money or the threat to change to another company.
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