We had Comcast for many years, (at least 20 in Florida) and I continued to put up with their bad bills, poor customer service, etc. etc. A few months ago we finally bit the bullet and cancelled Comcast and went to Direct TV. It was terrible that we waited all those years to go to Direct TV and tolerated the bad service and increasing bills from Comcast. We really like Direct TV. Their service is great, the picture is much better than Comcast and with Genie where we can record up to 5 channels at one time and they flow to each of our 4 TV's and are available on each is terrific. I would recommend that when you cancel Comcast you make sure you keep the confirmation that you turned in your equipment and the date that service is cut off. I would then send a letter, return receipt to the Comcast Hdq's in Philldelphia and confirm you have shut off all service of Comcast and returned all the equipment. I only suggest this as I was warned by some that billing kept up after service stopped. Also, I was told by the Service Office in The Villages that they could not stop service and I had to call Comcast directly. I did and they tried to get me to stay and of course I did not. Good luck. Regarding disruption when there are storms we have found that is rare and very short. The benifits FAR exceed this little situtation and this should not stop anyone from going to Direct TV.
