Quote:
Originally Posted by NYGUY
Yes, this was the first annual and Massey did the initial. BUT, it was "stated" that I made an appointment when, in fact, I have never talked to them. It was NOT stated that this was an unannounced, we are the nicest guys in The Villages, following up just for you, kind of visit. Now maybe age has killed a few of my brain cells, but it would have to have killed my neighbors also, who report that same tactic. In my opinion this was totally unprofessional!!
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I'm surprised to hear your story and that of your neighbors, because Massey is usually known to be a top-notch company with which to deal.
A follow-up call from the Massey office would have been much more appropriate.
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