We're fairly new to Brighthouse but so far it has been great. Lysander is the contact person in TV. So easy. Their customer service dept is in this country. They make putting a hold on your service very easy if you are not their full-time. I look forward to the day in the not too distant future we can drop Comcast here in the north. I will do as the above poster said in regards to turning in equipment. I had that issue with them in a previous move and that issue lasted nearly a year to which I would ask them "why would I keep a $30.00 router when I am paying you over $200.00 a month? Pretty sure I didn't need that router that bad!
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