We changed out our original GE refrigerator with a new French Drawer stainless GE Monogram. We got this around 3 years ago. As soon as I got it, I noticed a higher noise level. So while it was on warranty, I called and requested a maintenance check. The rep arrived when the unit was in its quiet mode. He connected his computer to the fridge which has a computer with memory. He detected no fault codes. He could then start and stop each of the components that cause noise. One is the compressor and then their were (I think) 9 different fans. When he got everything on at once it was noisy but I was told that was an unlikely scenario. Anyway two more calls under warranty and they then installed a noise suppression kit which was included in all units sold several months after mine was manufactured . What is the point? They knew it had a noise problem but did not offer a recall fix. They just waited until they got enough complaints. Moral keep calling them while it is on warranty . Complain, complain until they get the point. Ask for a replacement. Don't relent while you are on warranty. They can't refuse to service and they might get the point that that it would be better to replace or fix.
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